Ace shutters
- Introduction
Ace shutters (“we”, “us”, or “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, request our services, or interact with us (“Services”).
Our website may contain links to third-party websites that are not governed by this Privacy Policy. We recommend reviewing the privacy policies of those websites before providing any personal data.
By accessing or using our Website or Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website or Services.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
If you have any questions about this Privacy Policy, please contact us at sales@aceshutters.co.uk
- Who We Are
Website: https://www.aceshutters.co.uk
Company Name: Ace shutters Ltd
Trading Name: Ace shutters
Registered Address: United Kingdom
Email Contact: sales@aceshutters.co.uk
Data Protection Contact: sales@aceshutters.co.uk
We comply with the UK Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).
What We May Collect
We may collect and process the following categories of personal data:
Identity Data: Name, title
Contact Data: Phone number, email address, service address
Transaction Data: Details about services requested, quotations, and orders
Technical Data: IP address, browser type and version, operating system
Usage Data: How you interact with our website and services
Marketing & Communications Data: Preferences for receiving marketing communications
Cookies Data: Please see Section 5 for more information
We do not collect special category (sensitive) personal data or criminal conviction data.
If you provide personal data on behalf of another person, you must ensure you have their consent to do so.
- How We Collect and Use Your Data
How we collect data:
Direct interactions (phone calls, emails, website forms)
Service enquiries and quote requests
Service bookings and installations
Customer feedback and reviews
How we use your data:
To respond to enquiries and provide quotations
To schedule repairs, installations, or maintenance services
To manage and complete service requests
To improve our website and services
To comply with legal and regulatory obligations
To send marketing communications (with your consent)
Legal bases for processing:
Performance of a contract
Legal obligation
Legitimate interest
Consent (for marketing)
You may withdraw your consent at any time by contacting us at sales@aceshutters.co.uk
- Cookies
We use cookies on our website to enhance user experience and analyse website traffic.
For more details about the cookies we use and how to manage them, please see our Cookies Policy.
- Data Storage and Security
Your personal data may be stored or processed outside the UK. Where this occurs, we ensure appropriate safeguards are in place.
We use appropriate security measures such as secure servers, access controls, and encryption to protect your personal data. However, no method of transmission over the internet is completely secure.
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements (typically up to 7 years).
- Disclosure of Your Information
We may share your personal data with:
Employees and contractors on a need-to-know basis
Service partners involved in repairs, installations, or maintenance
Professional advisers (e.g. accountants, legal advisers)
Authorities where required by law
Third parties in the event of a business sale or restructuring
All third parties are required to respect the security and confidentiality of your personal data.
- Your Rights
You have the right to:
Request access to your personal data
Request correction or deletion of your data
Object to or restrict processing
Request data portability
Withdraw consent for marketing communications
To exercise your rights, please contact sales@aceshutters.co.uk
- Links to Other Websites
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those websites.
- Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
- Automated Decision-Making
We do not use automated decision-making or profiling that produces legal or significant effects on you.
- Terms and Conditions
Please review our Terms and Conditions, which govern the use of our Website and Services.
- Your Agreement
By using our Website or Services, you confirm that you have read, understood, and agree to this Privacy Policy.
- Dispute Resolution
We aim to resolve any disputes fairly and promptly. This Privacy Policy is governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Information:
Ace shutters Ltd
Email: sales@aceshutters.co.uk
Website: aceshutters.co.uk
Effective Date: 15/02/2026
Website: aceshutters.co.uk